Frequently Asked Questions
Will I receive the same product that I see in the picture?
We make every effort to provide accurate product images and descriptions. However, there may be slight variations in color or packaging due to manufacturer updates. Rest assured, the product functionality and specifications will remain consistent with what is described.
Who will deliver my order?
We work with reliable shipping partners to deliver your orders. The specific carrier will depend on your location and the shipping method selected during checkout.
How long do I have to return an order?
Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can use the tracking number on our website or the carrier's website to get real-time updates on the status of your shipment.
Will you restock items indicated as 'out of stock'?
We strive to restock popular items as quickly as possible. However, availability is subject to supplier availability and other factors. We recommend checking back periodically or contacting our customer support team for updates on specific out-of-stock items.
How do I receive updates on sales and discount offers?
To receive updates on sales and discount offers, you can follow us on social channels and subscribe to our newsletter. Simply provide your email address, and we will keep you informed about the latest promotions and special offers.
CONTACT US FOR ANY QUESTIONS
- Dutch Plaza, 5, Adepele Str, Off Medical Road, Computer Village
- +2348069996166, +2348068644750
- Care@Ybgadget.com, Contact@Ybgadget.com